What should you do with your statements to improve credibility?

• A. Post them in a report
• B. Turn them into questions
• C. Deliver them as facts
• D. Ignore them

Answer: (B)

Turning your statements into questions invites the other person into the conversation and signals you’re seeking their input rather than pushing a fixed stance. This approach shows curiosity, transparency, and willingness to adapt, all of which boost credibility. When you ask open-ended questions, you gather real-time feedback, uncover needs, and align your message with what matters to the other person, making your statements feel collaborative rather than imposed. For example, instead of saying “This policy will save you 30%,” you could ask, “If this policy could save up to 30%, how would that impact your budget and priorities?” That question invites discussion and shows you’re considering their perspective. Delivering statements as facts can come off as dogmatic, posting them in a report is informative but less interactive, and ignoring feedback breaks trust. So turning statements into questions is the most effective way to build credibility by fostering dialogue and demonstrating openness.