Solution Awareness Questions are designed to involve the prospect in identifying what they have done in the past to solve their problem and to own their issues emotionally.

• A. True
• B. False
• C. Not sure
• D. It depends

Answer: (A)

In this approach, the focus is on how Solution Awareness questions work: they prompt the prospect to reflect on what they’ve already tried to fix the problem and to take ownership of the situation emotionally. By asking about past actions and the results those actions produced, the prospect articulates their own attempts and the gaps those attempts left behind. This process makes them acknowledge the consequences and feel the impact personally, which increases their emotional engagement and readiness to consider a real solution. That’s why this statement is correct: Solution Awareness questions are designed to involve the prospect in identifying what they’ve done in the past and to own their issues emotionally, setting the stage for moving toward a viable solution.